Car Rental Companies Show Some Good Faith To Their Customers

This year was the start to a new campaign created by major car rental companies to prohibit the rental of recalled vehicle, hoping to establish a standard among all of the car rental firms. Major car rental companies have now agreed to back Senate legislation to pull vehicles from the road if they have been recalled for safety defects.

The campaign began in 2004 when two women were tragically killed in a car accident while driving a rental vehicle that had a safety recall and had gone unfixed. The bill is named after these two women, the Raechel and Jacqueline Houck Safe Rental Car Act of 2012. The bill backed by the American Car Rental Association, the Truck Renting and Leasing Association, and AAA.

The act would bar the rental or sale of all vehicles subject to a safety recall, which will require car rental companies to ground all vehicles under the recall. The act also grants the National Highway Traffic Safety Administration (NHTSA) the right to investigate and police rental car companies’ recall safety practices.

Some major car rental companies would only pull their vehicles if they were recommended to do so by the manufacturer, as scary as that sounds, but other car rental companies like Avis, have never rented a vehicle under a safety recall. Regardless of previous practices of major car rental companies, this act is a much needed one that will give customers peace of mind when renting a vehicle.
Image courtesy of Paul Jacobson