Although the Cadillac User Experience (CUE) infotainment system may have been a leap forward in technology, its software has received its fair share of complaints for being slow and unresponsive. Lucky for Cadillac, when issues arise with technology that’s software related, at the very least an update can resolve many of those issues. The American automaker is working hard to update its infotainment system to fix the two major areas that consumers have been complaining about which will improve the haptic feedback on both the touchscreen and the “virtual” buttons.
The CUE update will be available for the XTS and ATS models, which will return a quicker vibration when users touch the interface or central control panel. Unfortunately the update will be provided by Cadillac dealerships rather than coming over-the-air, which may be a pain for some. As the automaker admitted that future systems will have a different mix of screen controls and hard buttons rather than touchscreen-based controls and capacitive-touch controls, it seems like Cadillac has been learning from its first-generation CUE.